Rectifying Residuals
"What I hate most is stepping on someone else's gum (residual) that they thoughtlessly
spit out on the ground during the 'dog days' of summer and how the strands of gummy goo
stretch making it impossible to have positive thoughts about the person who spit it out, and also
quite difficult to clean up," said the aspiring leader striving to expand his personal leadership
skills. "Sounds like you are tired of dealing with someone else's personal issues, and the way
their issues negatively impact the team's relationships." We were discussing dealing with leaders
who filter their leadership practices and decision-making through “residuals.”
"What are residuals," you may ask? Residuals are those after effects left that remain in
one's heart and mind following an unexpected, unwanted, frustrating, or fearful encounter with
someone or something. You know, those experiences that cause one to say, "fool me once, shame
on you; fool me twice, shame on me!" Sadly, instead of rectifying the residuals, these leaders
allow them to take center stage, stealing the show, and destroying any possibility of building a
strong synergistic team.
The problem with residuals is that they are empowered by a grand deception that says to
the leader, "you have the right to lead this way." To which I reply, "NO YOU DON'T." If your
residuals are affecting your leadership don't expect to build a strong synergistic team!
Residuals can destroy the best of leaders, and any potential for healthy relationships with their
people. Residuals not only deceive leaders, but they can also cause leaders to continuously
question their people's loyalty, authenticity, sincerity, and trustworthiness (LAST), and I
guarantee that if this questioning continues relationships will not last!
Typically, leaders suffering with residuals tend to relegate certain people to an arm’s
length relationship, validating their decision by the "grand deception" mentioned above. Truth be
told, the real problem is the leader’s pride or protection. Pride and protection are the top two
pitfalls to building a strong synergistic team. Pride and humility are always at odds with each
other, and the same holds true regarding courage and protection. Pride says, "it's all about me,"
while humility says, "it's all about the team." Courage says “get over yourself and get on with it”
while protection says, “guard yourself.”
Authentic leaders choose to walk with a heart of humility, and a cistern of courage, so as
not to fulfill pride or protections. Motivation to listen to the grand deception encourages a leader
to allow residuals to rule in their leadership and decision-making domain; that place where the
heart, soul, mind, and body have a seat at the decision-making table. Bottom line, where
residuals reign, good decisions wane, leadership pain gains, and healthy relationships strain.
Wise leaders rectify residuals, and unwise leaders don’t; of the two which are you?




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